My client prides themselves on delivering a luxury experience in Dubai’s dynamic property market. They are looking for a Salesforce CRM Specialist to enhance their digital infrastructure, streamline operations, and optimize marketing automation.

Key Responsibilities:

● Oversee and manage Salesforce CRM, ensuring seamless configuration, customization, and optimization.
● Develop and maintain Salesforce Marketing Cloud, Pardot (Account Engagement), and Sales Cloud integrations to drive lead generation and nurturing.
● Design and implement automated workflows, reports, and dashboards to enhance sales and marketing performance.
● Leverage APIs (REST/SOAP), AMPscript, HTML, and SQL to personalize customer engagement and improve automation.
● Collaborate with marketing, sales, and operations teams to align Salesforce solutions with business goals.
● Optimize customer journeys using Journey Builder, Automation Studio, and Marketing Cloud Personalization to improve conversion rates.
● Ensure seamless integration of CRM, real estate platforms, and third-party marketing tools for data-driven decision-making.
● Provide technical support, troubleshooting, and best practices to internal teams.

Qualifications & Skills:

● Strong expertise in Salesforce CRM, Marketing Cloud, and Pardot (Account Engagement).
● Experience with real estate CRM integrations, lead automation, and customer engagement strategies.
● Proficiency in AMPscript, SQL, HTML, CSS, and Apex for advanced automation and personalization.
● Salesforce certifications (e.g., Marketing Cloud Consultant, Administrator, Developer) are a plus.
● Analytical mindset with experience in Google Analytics, SEO, and data-driven marketing strategies.
● Excellent problem-solving, communication, and stakeholder management skills.
● Ability to work in a fast-paced, tech-driven real estate environment.

CRM Specialist | Executive | 17,000 - 18,000